Terms of Service
Welcome to Agentic Dialog
Welcome to Agentic Dialog. These Terms of Service ("Terms") govern your use of our website, services, and any related products provided by Agentic Dialog. Our AI-powered platform enables automated customer communication through chat, voice, SMS, WhatsApp, email, and social media channels.
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not access or use our services.
1. Acceptance of Terms
By using Agentic Dialog, you confirm that:
- You are of legal age and authorized to enter into these Terms.
- If you are accessing our services on behalf of a company, you have the authority to bind that company to these Terms.
These Terms apply each time you use our services and may be updated from time to time. Continued use after any updates constitutes your acceptance of the revised Terms.
2. Use of Services
Access Rights: You are granted a non-exclusive, limited right to use the services for legitimate business purposes in accordance with these Terms.
Account Responsibilities: You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.
Restrictions: You may not:
- Use the services for unlawful, harmful, or fraudulent purposes.
- Attempt unauthorized access to our systems or services.
- Modify, distribute, or reproduce any part of our platform without written permission.
3. Payment and Subscriptions
Some services may require payment. Payments are processed securely through third-party processors. We do not store or access your payment information. By subscribing, you agree to the applicable pricing, billing terms, and any renewal policies.
4. Data Privacy and Protection
We collect only business-specific data with your explicit consent, which is used to personalize and optimize service delivery. For full details on how we handle your data, please refer to our Privacy Policy.
5. Service Changes and Termination
We may modify or discontinue services at any time. We reserve the right to suspend or terminate your access if you violate these Terms or use the services inappropriately.
6. Disclaimers and Limitation of Liability
Our services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service. To the extent permitted by law, Agentic Dialog is not liable for any damages resulting from your use of the services.
7. Governing Law
These Terms are governed by the laws of Pakistan. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Karachi, Pakistan.
8. Contact Information
If you have questions about these Terms, please contact us at:
Email: support@agenticdialog.com
9. Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Effective Date: May 22, 2025